FAQs & Troubleshooting
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93 Results
1.
"Multifeed detection" or "Multifeed Detection Error"
2.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
3.
(Video) Update the Driver or Firmware for your Brother machine
4.
Document Jam
5.
Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
6.
Load Documents
7.
Reset the Scheduled maintenance counter
8.
My Brother machine is unresponsive.
9.
Configuring frequently-used scan settings on your computer.
10.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
11.
What is Brother iPrint&Scan?
12.
Replace Pick up roller
13.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
14.
Duplex (two-sided) scan
15.
Scan and save documents to Android™ mobile devices using my Brother machine.
16.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
17.
The "Scan to PC" LED indication is on or a kind of zebra stripe appears on the machine's display when the machine is turned on.
18.
I cannot scan from Windows Server 2003, 2008/2008 R2, 2012 or 2016 although I installed the TWAIN scanner driver on my PC.
19.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
20.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
How to identify your Operating System (OS).
23.
Scan and save a document in PDF format for Windows (Scan to File)
24.
Service Call
25.
Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
26.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
27.
Enable the Brother machine's network interface.
28.
Cannot scan a long document.
29.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
30.
Can I print from or scan to Android™ Smartphone?