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FAQs & Troubleshooting |
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How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:08/03/2021
These are the most viewed FAQs, ranked by popularity.
- 1.Document Jam
- 2."Multifeed detection" or "Multifeed Detection Error"
- 3.The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 4.Print or scan using the Brother iPrint&Scan application for mobile devices (Android / iOS).
- 5.What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
Latest
These are the latest FAQs, sorted by last update date.
21/01/2021
Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
21/01/2021
How to identify your Operating System (OS).
26/11/2020
Print or scan using the Brother iPrint&Scan application for mobile devices (Android / iOS).
14/09/2020
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
27/07/2020
Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
Information
- Windows 10 Compatibility
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10. - Click here to find possible solutions for LED indications.