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FAQs & Troubleshooting |

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Popular
Updated:15/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1."Multifeed detection" or "Multifeed Detection Error"
- 2.The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3.The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 4.Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 5.Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
Latest
These are the latest FAQs, sorted by last update date.
14/05/2025
Where can I download Brother iPrint&Scan application for Mac?
14/05/2025
Scan a document using Brother iPrint&Scan. (Windows, macOS)
14/05/2025
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
12/03/2025
What is the default password for my Brother machine?
12/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?