The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
Can I print from and scan to iPhone, iPod touch and iPad?
I cannot save a file downloaded from the Brother support website (For Windows)
How to identify your Operating System (OS).
I have a document that is printed on both sides; can the unit scan both sides simultaneously?
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
Calibrate your scanner. (For Windows)
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
Download a file from the "Downloads" section and save it to Windows 8 computer.
I do not have or lost the black and white calibration sheet.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
The scanner is connected but it will not feed paper or do anything else. (For Windows)
Can I print from or scan to Android™ Smartphone?
Install PaperPort™ 12SE onto Windows 10.
Install the built-in drivers (For Windows 8 or later)
What kind of software can I use with my scanner?
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
Install the scanner driver (For Mac OS X 10.4 - 10.10)
Install the scanner driver (For Windows)
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
Open the Control Panel (For Windows)
Turn off the scanner.
When I calibrate I get a "White-only" calibration message.
I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.
Install the DSmobile Scan application. (For Windows users only)
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
My unit has no power.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)