FAQs & Troubleshooting
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DS-700D
54 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
When I calibrate I get a "White-only" calibration message.
4.
Download a file from the "Downloads" section and save it to Windows 8 computer.
5.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
6.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
7.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
8.
Open the Control Panel (For Windows)
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Clean the scanner. (For Macintosh)
11.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
12.
Install the DSmobile Scan application. (For Windows users only)
13.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
14.
Install Presto!® BizCard® onto Windows 10.
15.
What scanning modes are available in DSmobileSCAN II?
16.
I can no longer choose the program I want to use to scan a document. (For Windows)
17.
What is the purpose of the PageManager 9 program?
18.
What file format can the scanned image be saved as when I scan a document or photo using the DSmobileSCAN II software?
19.
I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (For Windows).
20.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
21.
How to identify your Operating System (OS).
22.
My unit has no power.
23.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
24.
Install PaperPort™ 12SE onto Windows 10.
25.
I cannot open the scanned document (For Windows).
26.
Calibrate your scanner. (For Macintosh)
27.
Calibrate your scanner. (For Windows)
28.
Turn off the scanner.
29.
Clean the Plastic Feeding Sheet.
30.
What is DSmobileSCAN II software?