FAQs & Troubleshooting
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DS-700D
58 Results
31.
Where is the battery located?
32.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
33.
Clean the scanner. (For Macintosh)
34.
Clean the scanner. (For Windows )
35.
Clean the Plastic Feeding Sheet.
36.
I have a document that is printed on both sides; can the unit scan both sides simultaneously?
37.
Install Presto!® BizCard® onto Windows 10.
38.
Open the Control Panel (For Windows)
39.
Items included in the original packaging.
40.
I cannot open the scanned document (For Windows).
41.
I can no longer choose the program I want to use to scan a document. (For Windows)
42.
Does this unit have any internal memory that will allow me to recall an image later if I am at another computer?
43.
What file format can the scanned image be saved as when I scan a document or photo using the DSmobileSCAN II software?
44.
Is my scanner compatible with Macintosh?
45.
Is my scanner compatible with Windows?
46.
What kind of software can I use with my scanner?
47.
Install PaperPort™ 12SE onto Windows 10.
48.
What paper sizes are available in DSmobileSCAN II?
49.
Can I scan a business card?
50.
Install the DSmobile Scan application. (For Windows users only)
51.
I have installed the scanner on my Macintosh but I cannot scan.
52.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
53.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
54.
I cannot open the scanned document (For Macintosh).
55.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
56.
Install the scanner driver (For Windows)
57.
My unit has no power.
58.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)