FAQs & Troubleshooting

Error Message on the machine's display

Listed below are common error messages that may be displayed on your machine's display. Click an error message to check the possible solution.

A
B	BackCover closed
C	Cartridge Alert Cartridge Error Cooling Down Cover is Open
D	Duplex Disabled DX Lever Error
E
F
G
H
I	Ink Low Insufficient Ink
J	Jam A Tray 1 / Tray 2 / Tray 3 / Tray 4 Jam B Inside Jam C Inside Jam D Duplex Jam E Rear Jam F OP Tray Jam MP Tray
K
L
M	Manual Feed
N	No Cartridge No DX Tray No Paper No Tray ID 1 / ID 2 / ID 3 / ID 4 No Waste Tank
O	Out of Memory Output Tray Full
P	Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4 Print Unable XX
Q
R	Replace Parts
S	Short Paper Size Error Size Error DX Small Paper Storage Error Storage Full
T	Too Many Trays Tray 1 Error / Tray 2 Error / Tray 3 Error / Tray 4 Error
U	Unusable Device
V
W	Waste Tank Alert Waste Tank Full Wrong Paper Size
X
Y
Z

If the relevant error message is not listed above, you can view a full list in the User's Guide within the Manuals section of this website.

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