FAQs & Troubleshooting

FAQs & Troubleshooting

Jam E Rear

Please follow the steps below to clear the error message "Jam E Rear".

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

  1. Open the back cover.

    Open the back cover.

  2. Open the inner back cover.

    Open the inner back cover.

  3. Using both hands, gently pull the jammed paper out of the back of the machine.

    Gently pull the jammed paper out.

  4. Close the inner back cover.

    Close the inner back cover.

  5. Close the back cover.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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