FAQs & Troubleshooting
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174 Results
- 1The printer does not print, or there is a printing error.
- 2How do I transfer label or slip templates?
- 3How do I reset Wi-Fi® setting?
- 4The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 5How do I insert/change the paper or label roll?
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7How do I connect the printer to my computer via Wi-Fi®?
- 8What Android™ mobile application can I use?
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10Where can I find the printer's network settings, such as IP address?
- 11How do I transfer label templates with P-touch Transfer Express?
- 12Use Remote Update to download files to your printer from an FTP server
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 15I cannot connect my machine to the wireless network.
- 16The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 17What do the indicator lights mean?
- 18Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 19P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 20How to use the Paper Size Setup (for Windows)
- 21How to identify your Operating System (OS) for Windows or Mac
- 22How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24How to connect to a DC power outlet (Optional)
- 25How to install the rechargeable Li-ion Battery
- 26Printing is not possible. (USB connection)
- 27Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 28Installing the LPR driver and CUPS wrapper driver (Linux®)
- 29I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 30The LED indicator or the LCD is not lit.
- 31When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
- 32This printer is not detected when establishing a Bluetooth® connection.
- 33Using the Communication Settings (for Windows)
- 34Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 35How to charge the rechargeable Li-ion battery
- 36How to connect to an AC power outlet (Optional)
- 37How do I connect RJ printer to my computer?
- 38Will my printer automatically turn itself off?
- 39How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 40I can no longer print from my computer via Bluetooth®, even though I was able to print previously.
- 41How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 42(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 43Some of the print options in OpenOffice do not work. (Linux®)
- 44Creating a label with GIMP (Linux®)
- 45How do I connect the printer and my mobile device via Bluetooth® (For Android™ Devices)
- 46How to identify the printer's firmware version
- 47How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 48Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 49How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 50The printing position shifts vertically or horizontally. (Linux®)