FAQs & Troubleshooting

FAQs & Troubleshooting

How do I insert/change the paper or label roll?


  1. Pull the cover open lever in the direction shown to open the media roll compartment cover.

    Open the cover
    1 Cover open lever


  2. Inserting or removing the paper or label roll.


    1. Insert the media roll into the media roll compartment with the roll feeding from the bottom as shown.

      Insert the media
      1 Print surface (faces outwards on the roll)

      The thermal sensitive side must be on the outside of the roll and installed as shown to print correctly.


    2. Remove the roll.

      Remove the paper

  3. Close the media roll compartment by pressing down on the center of the cover until it locks into place.

    Close the cover

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-2030, RJ-2050

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