FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 09/28/2016 ID: faqp00001073_007

How do I insert/change the paper or label roll?


  1. Pull the cover open lever in the direction shown to open the media roll compartment cover.

    Open the cover
    1 Cover open lever


  2. Inserting or removing the paper or label roll.


    1. Insert the media roll into the media roll compartment with the roll feeding from the bottom as shown.

      Insert the media
      1 Print surface (faces outwards on the roll)

      The thermal sensitive side must be on the outside of the roll and installed as shown to print correctly.


    2. Remove the roll.

      Remove the paper

  3. Close the media roll compartment by pressing down on the center of the cover until it locks into place.

    Close the cover

Related Models

RJ-2030, RJ-2050

If you need further assistance, please contact Brother customer service:

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