FAQs & Troubleshooting
Latest |
290 Results
- 15120/12/2018Clean the scanner glass
- 15220/12/2018Envelope creases
- 15320/12/2018Wrinkle
- 15420/12/2018Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 15520/12/2018Colored lines across the page
- 15620/12/2018Clean the corona wire
- 15720/12/2018Install the optional lower tray
- 15820/12/2018What is the recommended paper?
- 15920/12/2018Install extra memory
- 16020/12/2018Replace Toner
- 16120/12/2018Print on envelopes, labels or thick paper from the MP Tray
- 16220/12/2018Load paper in the paper tray
- 16320/12/2018Turn the Toner Save Mode on or off.
- 16420/12/2018White spots or hollow print
- 16520/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 16620/12/2018The Brother machine is making a loud intermittent beeping noise.
- 16729/11/2018White streaks or bands down the page
- 16829/11/2018Confirm that a FAX I sent was received correctly.
- 16929/11/2018Colored letters and thin letters in the original document are light or faint in the copy
- 17029/11/2018Scan a document and e-mail it as an attachment. (For Windows)
- 17129/11/2018Tray 2 Error
- 17229/11/2018Colors are light or faint on the whole page
- 17329/11/2018Reset the Network Settings to the Factory Settings
- 17422/11/2018Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 17522/11/2018Print Unable XX
- 17622/11/2018Missing thin lines in images
- 17722/11/2018Uneven density appears periodically across the page.
- 17822/11/2018The color of your printouts is not what you expected
- 17922/11/2018Drum End Soon
- 18022/11/2018Toner scatter or toner stain
- 18122/11/2018Jam MP Tray
- 18222/11/2018Curled or wavy
- 18322/11/2018Ghost
- 18422/11/2018Blank page or some colors are missing.
- 18514/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 18613/11/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 18708/11/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 18808/11/2018Scan a text document and convert it into a text file (For Windows)
- 18908/11/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 19029/10/2018My Brother machine has no power.
- 19102/08/2018Print the WLAN report
- 19223/07/2018Use the Network Connection Repair Tool (Windows)
- 19325/01/2018I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 19427/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 19508/09/2017What is AirPrint?
- 19608/09/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 19713/06/2017Select Receive mode.
- 19813/06/2017My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 19913/06/2017Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 20013/06/2017Use voice mail on the same line as my Brother machine.