FAQs & Troubleshooting
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345 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2(Video) Load A4/Letter paper
- 3Replace Drum
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Paper is Jammed inside the Machine
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8(Video) Replace the Toner Cartridge
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11Paper is Jammed in the Back of the Machine
- 12Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 13Curled or wavy
- 14Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 15I receive an error message when trying to configure TWAIN Driver scan settings (Windows XP / Windows Vista / Windows 7).
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 17The printer status is Offline or Paused.
- 18Print on Both Sides of the Paper (Windows®)
- 19Use voice mail on the same line as my Brother machine.
- 20What is Brother iPrint&Scan?
- 21Wrinkles or creases
- 22Image skewed
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24(Video) Connect telephone line and power cords
- 25Document Jam
- 26Paper is Jammed in the 2-sided Tray
- 27Paper is Jammed in the MP tray
- 28Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 29I cannot install Brother drivers on Debian 10 (Linux)
- 30Add your Brother machine with AirPrint (macOS)
- 31Easy Scan to E-mail
- 32What kind of envelopes and labels are recommended for printing?
- 33Delete print jobs from the print queue.
- 34Envelope creases
- 35Reset the Network Settings to the Factory Settings
- 36Use Universal Print (Windows)
- 37I cannot print on a wireless (Wi-Fi) network (Windows)
- 38(Video) Unpack your Brother machine and install the toner cartridge
- 39The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 40Set up my Brother machine to forward the received faxes to another location.
- 41Print the Network Configuration Report
- 42Print as a Poster (Windows®)
- 43Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 45Toner specks
- 46Lines across the page
- 47Turn Setting Lock On
- 48Change the printer driver settings (Windows / macOS)
- 49Can I use non-Brother or third party supplies with the Brother machine?
- 50What can happen if the wrong paper is used in your machine.