FAQs & Troubleshooting
![]() |
Popular |
352 Results
- 51Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 52The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 53Scan multiple pages into one file instead of each scan being saved as a separate file.
- 54Secure Print (Windows®)
- 55Reset the Network Settings to the Factory Settings
- 56When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 57Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 58Set up my Brother machine to forward the received faxes to another location.
- 59Paper is Jammed in the Paper Tray
- 60Lines across the page
- 61Print the Network Configuration Report
- 62I cannot print from my computer via USB.
- 63Enable the Brother machine's network interface.
- 64Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 65Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 66Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 67I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 68Can I use non-Brother or third party supplies with the Brother machine?
- 69Install the optional lower tray
- 70(Video) Update the Driver or Firmware for your Brother machine
- 71Check the Remaining Life of Parts
- 72My Brother machine could not be found over the network when I installed drivers on my computer.
- 73Document Jam
- 74Wireless setup is requesting a WPS PIN to complete the setup
- 75Print a web page from iPrint&Scan when using an Android™ mobile device.
- 76Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 77Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 78Store Incoming Faxes in the Machine's Memory
- 79Reduce Toner Consumption
- 80My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 81When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 82After the chosen tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 83Forward Incoming Faxes to Another Machine
- 84Turn Off Memory Receive
- 85Load and Print on Envelopes Using the MP Tray
- 86What is Storage PC Print Data using Active Directory®? (Windows)
- 87Combine multiple scanned documents into a single file with PaperPort™
- 88Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 89Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 90What is AirPrint?
- 91What is Brother Web Connect?
- 92Select Receive mode.
- 93Change the printer driver settings (Windows / macOS)
- 94When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 95I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 96Paper is Jammed in the 2-sided Tray
- 97Paper is Jammed inside the Machine
- 98Confirm that a FAX I sent was received correctly.
- 99Grey background
- 100Check the remaining ink or toner level (Linux)