FAQs & Troubleshooting
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345 Results
- 51Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 52Secure Print (Macintosh)
- 53Size Mismatch
- 54What can happen if the wrong paper is used in your machine.
- 55Restrict changing machine settings for users.
- 56Reset the Drum Counter
- 57Print as a Poster (Windows®)
- 58A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 59Smudges on printed pages (Poor fixing)
- 60Toner specks
- 61White lines down the page
- 62Lines across the page
- 63What is the difference between the toner cartridge and the drum unit?
- 64I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 65Change the printer driver settings (Windows / macOS)
- 66Secure Print (Windows®)
- 67Drum End Soon
- 68What is the recommended paper?
- 69Restrict computers that can access the Brother machine.
- 70My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 71Check the remaining ink or toner level (Linux)
- 72When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 73Install the Tower Tray Unit.
- 74Load Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper in the Paper Tray
- 75Dial Restriction for Fax sending.
- 76Print on Both Sides of the Paper (Macintosh)
- 77Enable the Brother machine's network interface.
- 78Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 79The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 80Discover the MAC address of the Brother network card
- 812-sided Disable or 2-sided Disabled
- 82Use a Macro from Your Computer (Windows®)
- 83Black toner marks across the page
- 84Install the optional lower tray
- 85Hollow print
- 86Access Web Based Management
- 87I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 88Combine multiple scanned documents into a single file with PaperPort™
- 89"Offline" appears on the Status Monitor.
- 90Printing / Scanning with a mobile device
- 91How to identify your Operating System (OS).
- 92Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 93Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 94Toner Low or Prepare New Toner Cartridge
- 95Drum !
- 96What driver package format is supported by my Linux distribution?
- 97Clean the Machine
- 98Set up your Brother machine on a wireless network.
- 99Upload Scanned Data to an FTP Server
- 100Paper is Jammed in the Paper Tray