FAQs & Troubleshooting
Popular |
345 Results
- 101I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 102Change the printer driver settings (Windows / macOS)
- 103Adjust the Machine's Volume
- 104Clean the Drum Unit
- 105Size Error DX or Size Error 2-sided
- 106Secure Print (Macintosh)
- 107Store Incoming Faxes in the Machine's Memory
- 108The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 109I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 110My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 111Send Scanned Data directly to your email address when the network security feature is enabled (Active Directory® Authentication / LDAP Authentication / Secure Function Lock).
- 112Document is Jammed in the Top of the ADF Unit
- 113Set up a Scan to SharePoint® Profile
- 114Scan to Email Attachment
- 115Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Macintosh)
- 116Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 117Install the Tower Tray Unit.
- 118Load Thick Paper in the Paper Tray
- 119What machine's functions and how can Administrators restrict access for users? <Restricted functions and its instructions for Administrators>
- 120Send an Email with User Authentication
- 121Install a Certificate on Your Brother Machine
- 122Print on Both Sides of the Paper (Macintosh)
- 123Load and Print Thick Paper and Labels Using the MP Tray
- 124Import a CA Certificate
- 125When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 126Unpack your Brother machine and install the toner cartridge
- 127Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 128Printing / Scanning with a mobile device
- 129Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 130What is Brother Web Connect?
- 131Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 132Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 133Discover the MAC address of the Brother network card
- 134Clean the Paper Pick-up Rollers
- 135Scan using Nuance™ PaperPort™ 14SE or other Windows applications
- 136Drum !
- 137Toner specks
- 138What is Distinctive Ring and how do I program it?
- 139Set the Date and Time
- 140Black toner marks across the page
- 141Confirm that a FAX I sent was received correctly.
- 142How to scan a document from a Windows application?
- 143The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 144Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
- 145Register the IC card for user authentication in Secure Function Lock
- 146Check the Remaining Life of Parts
- 147When I scan a document using ControlCenter, the scanned file size is too big.
- 148I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
- 149Cancel a Print Job
- 150I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).