MFC-L6900DW(T)

FAQs & Troubleshooting

FAQs & Troubleshooting

I cannot attach scanned data to my email application, or the default email application is not set (CC4-121)

To scan a document directly into your email application using the Scan to E-mail feature, make sure your email application is set as the default one:

 

The illustrations and instructions may vary depending on the version of your operating system.

 1. Open your default application settings (you must be logged on with Administrator rights):
 

Windows 10

Click Start (Start button) > Settings (Settings) > Apps > Default Apps
 

Windows 8

a) Open the Control Panel. (Click here to see how to open the Control Panel.)

b) Click Programs > Default Programs > Set program access and computer defaults > Custom.
 

Windows 7
Click Start button(Start button) > Control Panel  > Programs > Default Programs > Set program access and computer defaults > Custom.
 

2. Set your email application as the default one:

 

Default apps (Windows 10)

 

Webmail services accessible via a web browser are not supported by the Scan to E mail feature.

If your question was not answered, have you checked other FAQs?

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If you need further assistance, please contact Brother customer service:

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