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Difficulties | Suggestions |
Vertical black line appears in copies. | Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip (DCP-7040 and DCP-7045N only), or the corona wire for printing is dirty. (See Cleaning the scanner glass and Cleaning the corona wire.) |
Difficulties | Suggestions | ||||||||||||
No printout. |
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The machine prints unexpectedly or it prints garbage. | |||||||||||||
The machine prints the first couple of pages correctly, then some pages have text missing. | |||||||||||||
The headers or footers appear when the document displays on the screen but they do not show up when it is printed. | There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this. |
Difficulties | Suggestions | ||||||||
The machine does not load paper. The LCD shows No Paper or a Paper Jam message. |
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How do I print on envelopes? | You can load envelopes from the manual feed slot. Your application must be set up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. (See your application’s manual for more information.) | ||||||||
Which paper can I use? | You can use plain paper, recycled paper, transparency and labels that are made for laser machines. (For details, see Acceptable paper and other print media.) | ||||||||
There is a paper jam. | (See Paper jams.) |
Difficulties | Suggestions | ||||
Printed pages are curled. |
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Printed pages are smeared. | The Paper Type setting may be incorrect for the type of print media you are using, or the print media may be too thick or have a rough surface. (See Acceptable paper and other print media and Basic tab in the Software User’s Guide on the CD-ROM.) | ||||
Printouts are too light. |
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Difficulties | Suggestions |
Cannot print over a wired Network. | If you are having Network problems see the Network User's Guide on the CD-ROM for more information.
Make sure your machine is powered on and is on-line and in Ready mode. Print the Network Configuration list to see your current Network settings. (See Network Configuration List (DCP-7045N only).) Reconnect the LAN cable to the hub to verify that the cable and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the lower LED of the back panel of the machine will be green. |
The network scanning feature does not work. The network printing feature does not work. | (For Windows® only) The firewall setting on your PC may be rejecting the necessary network connection. Follow the instructions below to configure Windows® Firewall. If you are using other personal firewall software, see the User’s Guide for your software or contact the software manufacturer. For Windows® XP SP2 users: |
For Windows Vista® users: | |
Your computer cannot find your machine. | For Windows® users: The firewall setting on your PC may be rejecting the necessary network connection. For details, see the instruction above. For Macintosh users: Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the Model pop-up menu of ControlCenter2. |
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