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Adjust the Sensor Position

When using any media, you must adjust the printer's sensor position based on the type of media you are using. You can use other types of rolls in addition to the Media Rolls described in this guide.

Sensor Position For Die-cut Labels without Black Marks

The transmissive/gap sensor detects the beginning of the label and feeds the label to the correct position.
  • Align the slider with image on the printer. When it is set in the correct position, you will hear a click.
    image

Sensor Position For Die-cut Labels with Black Marks

The reflective/black mark sensor detects the mark and feeds the media to the correct position.
  • Align the slider as shown in the illustration.
    image
    1. Back of media
    2. Black mark
    3. Reflective/black mark sensor
    image
    Make sure the reflective/black mark sensor is not set to the gap position of the label.

Sensor Position For Receipt Paper without Black Marks

The reflective/black mark sensor detects if paper roll is finished.
  • Align the slider with image on the printer. When it is set in the correct position, you will hear a click.
    image

Sensor Position For Medias with Black Marks

The reflective/black mark sensor detects the mark and feeds the media to the correct position.
  • Align the slider with the middle of the black, as shown in the illustration.
    image
    1. Back of media
    2. Black mark
    3. 0.16" (4 mm) or more

      Make sure there is at least 0.16" (4 mm) on the left and right of the center of the black mark.

    4. Center alignment of the black mark
    5. Reflective/black mark sensor
    image
    When using media with the maximum width of 2.48" (63 mm), make sure there is a black mark at least 0.39" (10 mm) long in from either the left or right edge of the paper so that the reflective/black mark sensor can detect the black mark. If the black mark is too short, it cannot be detected by the reflective/black mark sensor.

Sensor Position for Media With Holes

The reflective/black mark sensor detects the hole and feeds the media to the correct position.
  • Align the slider as shown in the illustration.
    image
    1. Back of media
    2. Hole in media
    3. Reflective/black mark sensor

Sensor Position for Wristbands

The reflective/black mark sensor detects the mark and feeds the media to the correct position.
  • Align the slider as shown in the illustration.
    image
    1. Back of media
    2. Black mark
    3. Reflective/black mark sensor
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