PE-DESIGN 10
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FAQs & Troubleshooting |
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PE-DESIGN 10
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How-to FAQs
Troubleshooting
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Updated:27/08/2024
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
- 2.When trying to upgrade from an older version, the message "Cannot connect to the Internet." or "The server could not be connected to. Wait a while, and then try connecting again." appeared and "PEDESIGN Software Key" could not be upgraded.
- 3.Embroidery
- 4.Embroidery (.PES) files are not displayed as thumbnails in File Explorer. (Windows 8/8.1)
- 5.Embroidery (PES) files are not displayed as thumbnails in Windows Explorer. (Windows 7 and Windows Vista)
Latest
These are the latest FAQs, sorted by last update date.
11/01/2019
I tried to install PE-DESIGN or remove PE-DESIGN again and again, but I failed it.
11/01/2019
After uninstalling PE-DESING software, only the background image is displayed on the screen.
22/02/2018
I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
24/01/2018
The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
10/08/2016
Precautions for using the "PE-DESIGN Software Key"