FAQs & Troubleshooting
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PE-DESIGN 10
19 Results
1. 11/01/2019
I tried to install PE-DESIGN or remove PE-DESIGN again and again, but I failed it.
2. 11/01/2019
After uninstalling PE-DESING software, only the background image is displayed on the screen.
3. 22/02/2018
I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
4. 24/01/2018
The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
5. 10/08/2016
Precautions for using the "PE-DESIGN Software Key"
6. 31/03/2016
Is the stitch count recalculated in the program when a design is changed from its original size?
7. 20/03/2015
Embroidery
8. 06/01/2015
Embroidery (.PES) files are not displayed as thumbnails in File Explorer. (Windows 8/8.1)
9. 12/09/2014
Embroidery (PES) files are not displayed as thumbnails in Windows Explorer. (Windows 7 and Windows Vista)
10. 12/09/2014
Windows does not start when you turn on the computer with the PE-DESIGN Software Key plugged into the USB port of the computer.
11. 02/09/2014
When trying to upgrade from an older version, the message "Cannot connect to the Internet." or "The server could not be connected to. Wait a while, and then try connecting again." appeared and "PEDESIGN Software Key" could not be upgraded.
12. 02/09/2014
The message "No PE-DESIGN Software Key is connected. Please connect a PE-DESIGN Software Key." appeared.
13. 02/09/2014
What is the difference between PE-DESIGN 10 and PE-DESIGN NEXT?
14. 02/09/2014
New Features of PE-DESIGN 10
15. 02/09/2014
Can I open multiple embroidery files and edit them at the same time?
16. 24/01/2014
In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.
17. 24/01/2014
When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
18. 18/11/2010
Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?
19. 17/07/2007
Fabrics and stabilizer material for embroidery