PJ-662
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FAQs & Troubleshooting |
PJ-662
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Updated:06/17/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2.My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3.I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 4.I cannot save a file downloaded from the Brother support website (For Windows)
- 5.I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
Latest
These are the latest FAQs, sorted by last update date.
11/28/2024
I cannot install the printer driver or print in Windows 11.
10/15/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
09/27/2024
Where can I find my Brother printer's serial number?
09/27/2024
What Android™ mobile application can I use?
09/17/2024
How do I uninstall the printer driver?