FAQs & Troubleshooting
Popular |
PJ-662
54 Results
1.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
2.
How do I install the printer driver from the CD-ROM? (for Windows)
3.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
6.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
7.
How to charge the rechargeable Ni-MH battery
8.
How to install the rechargeable Ni-MH Battery (Optional)
9.
What Android™ mobile application can I use?
10.
How to charge the rechargeable Li-ion battery
11.
How to install the rechargeable Li-ion Battery (Optional)
12.
How to connect to a DC power outlet (Optional)
13.
How to connect to a DC power outlet (Optional)
14.
Uninstalling the printer drivers (Linux®)
15.
Where can I find my Brother printer's serial number?
16.
How to connect to an AC power outlet (Optional)
17.
How to insert paper
18.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
19.
How do I connect the printer and my computer via USB cable?
20.
Paper does not move through the printer even though the motor is running.
21.
The print quality is poor, and the image is too light or dark.
22.
How to reduce the time to start printing after clicking the [Print] button
23.
Printing is not possible. (USB connection)
24.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
25.
What is the JPEG printing and how can I use it?
26.
How do I print from a computer?
27.
How do I uninstall the printer driver?
28.
How do I switch between Infrared (IrDA) and Bluetooth®? (Windows only)
29.
How do I clean the Platen Roller?
30.
The paper is jammed in the printer.