MFC-J815DW XL
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FAQs & Troubleshooting |

MFC-J815DW XL
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Popular
Updated:09/17/2025
These are the most viewed FAQs, ranked by popularity.
- 1.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 2.The printer status is Offline or Paused.
- 3.Cannot print after a Windows 10 update (June 2020)
- 4.I cannot print on a wireless (Wi-Fi) network (Windows)
- 5.My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
Latest
These are the latest FAQs, sorted by last update date.
08/05/2025
(Video) Set up your Brother machine on a wireless network.
07/30/2025
I am having an issue receiving faxes.
07/01/2025
(Video) Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
07/01/2025
(Video) Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
07/01/2025
(Video) Document Jam