FAQs & Troubleshooting
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MFC-J815DW XL
261 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
(Video) Document Jam
3.
(Video) Update the Driver or Firmware for your Brother machine
4.
What is Brother iPrint&Scan?
5.
(Video) Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
Brother iPrint&Scan cannot find my Brother machine (macOS)
8.
Correct the Paper Feed to Clear Vertical Lines
9.
(Video) Load A4/Letter paper
10.
(Video) Install Ink Cartridges
11.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
12.
Check the Print Quality
13.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
14.
(Video) Connect telephone line and power cords
15.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
16.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
17.
Other Problems
18.
Setup a Brother machine on a wireless (Wi-Fi) network.
19.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
20.
No Paper / No Paper Fed
21.
Paper Size Mismatch
22.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
How Brother inkjet printers measure remaining page yields
25.
(Video) Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
26.
Load Documents in the Automatic Document Feeder (ADF)
27.
(Video) Unpack your Brother machine
28.
(Video) Load an Envelope (Manual Feed Slot)
29.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
30.
Install Starter Ink