FAQs & Troubleshooting
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MFC-J815DW XL
252 Results
1.
Change the Print Setting Options to Improve Your Print Results
2.
(Video) Load A4/Letter paper
3.
Install Starter Ink
4.
Printer Jam or Paper Jam
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
What is Brother iPrint&Scan?
7.
Correct the Paper Feed to Clear Vertical Lines
8.
Check the Print Quality
9.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
10.
Telephone Line Interference/VoIP.
11.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
12.
Load Documents in the Automatic Document Feeder (ADF)
13.
(Video) Set up your Brother machine
14.
(Video) Connect telephone line and power cords
15.
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
16.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
17.
Other Problems
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
Prevent Smudged Printouts and Paper Jams (Mac)
20.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
21.
The printer status is Offline or Paused.
22.
Document Jam
23.
Check the remaining ink or toner level (Linux)
24.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
25.
I cannot print using my Brother machine on a wireless network (Mac)
26.
Wrong Ink Cartridge
27.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
28.
(Video) Unpack your Brother machine
29.
(Video) Install Ink Cartridges
30.
Low Temperature