PDS-5000
![]() |
FAQs & Troubleshooting |

PDS-5000
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:16/05/2022
These are the most viewed FAQs, ranked by popularity.
- 1.Change the image settings. (Using DS Capture)
- 2.Download a file from the "Downloads" section and save it to Windows 8 computer.
- 3.How to identify your Operating System (OS).
- 4.TWAIN errors appear when starting to scan. (Macintosh)
- 5.My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
Latest
These are the latest FAQs, sorted by last update date.
10/05/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
12/10/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
18/12/2020
How to identify your Operating System (OS).
08/07/2020
Configure the Scan to Email Feature (Linux)