1.

I cannot save a file downloaded from the Brother support website (For Windows)

2.

Document misfeeds.

3.

TWAIN errors appear when starting to scan. (Macintosh)

4.

How to identify your Operating System (OS).

5.

Change the image settings. (Using DS Capture)

6.

My scanner gets warm.

7.

Download a file from the "Downloads" section and save it to Windows 8 computer.

8.

error 20392 - Scanner not responding, check card, power, and cable.

9.

Change the paper settings. (Using DS Capture)

10.

Replace Roller

11.

My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.

12.

"Multifeed" or "Multifeed is detected."

13.

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

14.

Configure the Scan to Email Feature (Linux)

15.

The scanned documents are put into the incorrect order. (macOS)

16.

Delete a network scanner entry. (Linux)

17.

Cannot find the scanner.

18.

Do not open the ADF cover when scanning.

19.

When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".

20.

USB R/W test error

21.

DRAM R/W test error

22.

TWAIN or WIA errors appear when starting to scan. (Windows)

23.

The file size is too large.

24.

Clean the scanner

25.

Uninstall Scan-key-tool. (Linux)

26.

Pre-Required Procedures (Linux)

27.

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

28.

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

29.

The rollers are worn.

30.

FlashROM R/W test error