FAQs & Troubleshooting
Popular |
PDS-5000
61 Results
1.
How to identify your Operating System (OS).
2.
Download a file from the "Downloads" section and save it to Windows 8 computer.
3.
TWAIN or WIA errors appear when starting to scan. (Windows)
4.
Change the image settings. (Using DS Capture)
5.
My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
6.
The file size is too large.
7.
Change the paper settings. (Using DS Capture)
8.
Replace Roller
9.
My scanner is connected but it will not feed my document or do anything else.
10.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
11.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
12.
The scanned image is skewed (crooked).
13.
Document misfeeds.
14.
Command List of brscan. (Linux)
15.
Pre-Required Procedures (Linux)
16.
USB R/W test error
17.
"Multifeed" or "Multifeed is detected."
18.
Clean the scanner
19.
I cannot install Brother drivers on Debian 10 or later (Linux)
20.
Scan using XSane or GIMP (Linux)
21.
Delete a network scanner entry. (Linux)
22.
error 20392 - Scanner not responding, check card, power, and cable.
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
No document in ADF.
25.
FlashROM R/W test error
26.
A page that is not a blank page is skipped.
27.
I cannot install the scanner drivers.
28.
Colors in the scanned image are dark.
29.
My scanner gets warm.
30.
My scanned image is missing.