PJ-763
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FAQs & Troubleshooting |

PJ-763
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Updated:13/02/2025
These are the most viewed FAQs, ranked by popularity.
- 1.My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
- 2.Which options should I select in the Device Settings when I use the optional Roll Printer Case?
- 3.How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 4.Printing from an Android™ device
- 5.When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
Latest
These are the latest FAQs, sorted by last update date.
28/11/2024
I cannot install the printer driver or print in Windows 11.
15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
27/09/2024
Where can I find my Brother printer's serial number?
27/09/2024
What Android™ mobile application can I use?
17/09/2024
How do I uninstall the printer driver?