FAQs & Troubleshooting
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PJ-763
114 Results
1.
Using the Device Settings (for Windows)
2.
Printing from an Android™ device
3.
How to identify your Operating System (OS) for Windows or Mac
4.
Printing is not possible. (USB connection)
5.
Installing the software
6.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
7.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
8.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
9.
How do I transfer templates to the printer?
10.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
11.
What Android™ mobile application can I use?
12.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
13.
Which Bluetooth® profiles does the printer support?
14.
How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
15.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
16.
How to install the rechargeable Li-ion battery (optional)
17.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
18.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
19.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
20.
Uninstalling the printer drivers (Linux®)
21.
How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
22.
What is the JPEG printing and how can I use it?
23.
How do I uninstall the printer driver?
24.
How do I clean the platen roller?
25.
I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
26.
How do I print from a computer or mobile device?
27.
How do I connect the printer to my computer via Bluetooth®? (for Windows)
28.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
29.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
30.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)