PJ-763
FAQs & Troubleshooting |

PJ-763
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Updated:14/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
- 2.Using the Printer Setting Tool (for Windows)
- 3.Which Bluetooth® profiles does the printer support?
- 4.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5.How do I transfer templates to the printer?
Latest
These are the latest FAQs, sorted by last update date.
13/04/2026
How to identify your Operating System (OS)
07/04/2026
How do I connect the printer to my computer via Bluetooth®? (for Windows)
06/03/2026
How to open the Devices and Printers window
06/03/2026
I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
06/03/2026
How do I uninstall the printer driver?