FAQs & Troubleshooting
What Android™ mobile application can I use?
How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
Printing from an Android™ device
What kinds of software are available for this printer?
Getting ready to use your printer.
How to install Brother software on a computer not connected to the Internet
How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
The latest printer driver was successfully installed, but the driver did not update correctly.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
The side margins are incorrect.
How do I connect the printer to my computer using a USB cable?
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
How to delete the registry information and files related to the printer driver
I connected multiple printers of the same model to one computer but can only print from one of them.
I cannot save a file downloaded from the Brother support website (For Windows)
Printing is not possible. (USB connection)
How do I uninstall the printer driver?
How to identify your Operating System (OS) for Windows or Mac
How to open the Devices and Printers window
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
Using the Printer Setting Tool (for Windows)
How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
How do I transfer label templates with P-touch Transfer Express?
How do I print from a computer or mobile device?
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
Where can I find my Brother printer's serial number?
Using the Communication Settings (for Windows)
Printing from a Windows PC or Mac