FAQs & Troubleshooting
Latest |
PJ-763
116 Results
31. 12/06/2023
The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
32. 12/06/2023
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
33. 02/06/2023
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
34. 12/04/2023
Where can I find my Brother printer's serial number?
35. 10/01/2023
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
36. 05/12/2022
Printing from an Android™ device
37. 05/12/2022
What kinds of software are available for this printer?
38. 28/06/2022
How to install Brother software on a computer not connected to the Internet
39. 09/05/2022
How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
40. 02/05/2022
The latest printer driver was successfully installed, but the driver did not update correctly.
41. 02/05/2022
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
42. 18/04/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
43. 31/03/2022
The side margins are incorrect.
44. 31/03/2022
How to delete the registry information and files related to the printer driver
45. 28/03/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
46. 28/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
47. 09/12/2021
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
48. 09/12/2021
Using the Printer Setting Tool (for Windows)
49. 09/12/2021
How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
50. 09/12/2021
How do I transfer label templates with P-touch Transfer Express?
51. 08/10/2021
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
52. 25/06/2021
Using the Communication Settings (for Windows)
53. 26/11/2020
How do I clean the platen roller?
54. 17/11/2020
Which Bluetooth® profiles does the printer support?
55. 17/11/2020
The printed image is out of alignment.
56. 15/10/2020
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
57. 03/07/2020
Installing the software
58. 02/07/2020
How to install the rechargeable Li-ion battery (optional)
59. 23/06/2020
How to connect to an AC power outlet (optional)
60. 19/05/2020
How do I print vertical text? (P-touch Editor 5.x for Windows)