MFC-9970CDW
FAQs & Troubleshooting |

MFC-9970CDW
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Popular
Updated:07.04.2026
These are the most viewed FAQs, ranked by popularity.
- 1.Jam MP Tray
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3.The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 4.What is Brother iPrint&Scan?
- 5.Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine (video instructions available)
Latest
These are the latest FAQs, sorted by last update date.
02.04.2026
Uninstall the Brother Software and Drivers (Windows)
09.03.2026
I cannot install the printer driver or print in Windows 11.
03.03.2026
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
03.03.2026
I cannot change the ControlCenter4 user interface from Advanced Mode to Home Mode because I cannot find the "Mode Select" option.
03.03.2026
I cannot start ControlCenter4.
