MFC-9970CDW
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FAQs & Troubleshooting |

MFC-9970CDW
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Popular
Updated:19.05.2022
These are the most viewed FAQs, ranked by popularity.
- 1.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2.Clean the scanner to improve the copy or fax quality (video instructions available)
- 3.Load paper in the paper tray
- 4.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5.Can I print on transparencies e.g. for overhead projectors?
Latest
These are the latest FAQs, sorted by last update date.
10.05.2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
09.05.2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
02.05.2022
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
27.04.2022
Uninstall the drivers. (Mac OS X 10.6 or greater)
20.04.2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.