MFC-9970CDW
FAQs & Troubleshooting |

MFC-9970CDW
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:02.10.2026
These are the most viewed FAQs, ranked by popularity.
- 1.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4.When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 5.Replace Toner
Latest
These are the latest FAQs, sorted by last update date.
01.10.2026
I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
01.10.2026
Can I use voice mail on the same line as my Brother machine?
01.10.2026
Why doesn't the machine answer when receiving a call?
01.06.2026
How to identify your Operating System (OS).
08.05.2026
Uninstall the Brother Software and Drivers (Windows)
