FAQs & Troubleshooting
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These are the most viewed FAQs, ranked by popularity.
- 1.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 3.Replace Belt
- 4.Jam MP Tray
- 5.Reset the network settings to the factory default (video instructions).
These are the latest FAQs, sorted by last update date.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
Delete print jobs from the print queue.
I cannot print from my computer via USB.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
I cannot print using my Brother machine on a wired network. (Windows/macOS)