DS-820W
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FAQs & Troubleshooting |

DS-820W
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How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
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Popular
Updated:17/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot install Brother drivers on Debian 10 or later (Linux)
- 2.Cannot find the scanner (Error Code 2019: Initialization Failed)
- 3.Loading the Carrier Sheet.
- 4.I cannot save a file downloaded from the Brother support website (For Windows)
- 5.I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
Latest
These are the latest FAQs, sorted by last update date.
13/12/2024
How to identify your Operating System (OS).
21/03/2024
Uninstall the scanner drivers (OS X 10.10 or greater).
21/03/2024
Cannot find the scanner (Error Code 2019: Initialization Failed)
27/02/2024
I cannot install the scanner drivers.
08/11/2023
How to scan a document from a Windows application?