DS-820W
FAQs & Troubleshooting |
DS-820W
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Popular
Updated:01/11/2024
These are the most viewed FAQs, ranked by popularity.
- 1.Change the paper settings. (Using DSmobileCapture)
- 2.My scanner is connected but it will not feed my document or do anything else.
- 3.I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
- 4.OCR feature does not work.
- 5.I set the auto power off to ON but my scanner does not turn off automatically.
Latest
These are the latest FAQs, sorted by last update date.
21/03/2024
Uninstall the scanner drivers (OS X 10.10 or greater).
21/03/2024
Cannot find the scanner (Error Code 2019: Initialization Failed)
27/02/2024
I cannot install the scanner drivers.
08/11/2023
How to scan a document from a Windows application?
13/12/2022
How to identify your Operating System (OS).