1.

Cannot find the scanner (Error Code 2019: Initialization Failed)

2.

I cannot install Brother drivers on Debian 10 or later (Linux)

3.

Change the paper settings. (Using DSmobileCapture)

4.

Loading the Carrier Sheet.

5.

Can I print from or scan to Android™ Smartphone?

6.

I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)

7.

My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.

8.

Change the image settings. (Using DSmobileCapture)

9.

I cannot save a file downloaded from the Brother support website (For Windows)

10.

Operation system return error

11.

Calibrate your scanner.

12.

What driver package format is supported by my Linux distribution?

13.

Uninstall Scan-key-tool. (Linux)

14.

Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?

15.

Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)    

16.

Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)

17.

Check the firmware version.

18.

I set the auto power off to ON but my scanner does not turn off automatically.

19.

I do not have or lost the black and white calibration sheet.

20.

How to identify your Operating System (OS).

21.

Scan a document longer than 35.6 cm (14 inches).

22.

I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.

23.

The file size is too large.

24.

When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".

25.

My scanner is connected but it will not feed my document or do anything else.

26.

Discover the MAC address of the Brother network card.

27.

Install PaperPort™ 12SE onto Windows 10.

28.

Cannot scan documents using the control panel (For Windows)  

29.

I lost the Li-ion battery or I cannot charge the battery.

30.

My computer cannot access the SD card via the Micro USB Cable.