1.

"Document Jam/too Long" or "A document is jammed in the ADF."

2.

Download a file from the "Downloads" section and save it to Windows 8 computer.

3.

"Multifeed" or "Multifeed is detected."

4.

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

5.

No document in ADF.

6.

TWAIN errors appear when starting to scan. (Macintosh)

7.

TWAIN or WIA errors appear when starting to scan. (Windows)

8.

I cannot save a file downloaded from the Brother support website (For Windows)

9.

The scan speed is too slow.

10.

Paper suitable for scanning

11.

Replace Roller

12.

Uninstall Scan-key-tool. (Linux)

13.

Do not open the ADF cover when scanning.

14.

When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".

15.

ADF AFE LVDS test error

16.

USB R/W test error

17.

Check the firmware version.

18.

Change the image settings. (Using DS Capture)

19.

How to identify your Operating System (OS).

20.

Delete a network scanner entry. (Linux)

21.

Bleed-through is seen in the scanned image.

22.

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

23.

Configure the Scan to Email Feature (Linux)

24.

What driver package format is supported by my Linux distribution?

25.

Important points for specifying the scan area (Linux)

26.

Pre-Required Procedures (Linux)

27.

AFE R/W test error

28.

Cannot use my scanner connection the USB hub.

29.

Change the paper settings. (Using DS Capture)

30.

I cannot install the scanner drivers.