FAQs & Troubleshooting
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MFC-9840CDW
366 Results
31.
How do I turn off/on the Toner Save Mode?
32.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
33.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
34.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
35.
What is the recommended paper?
36.
I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
37.
Printouts have toner scatter or toner stain.
38.
White lines or bands or ribbing appear across the page.
39.
The image is ghosted.
40.
White spots or hollow print appears.
41.
Locate files scanned with ControlCenter3 (For Windows)
42.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
43.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
44.
How do I improve the color density? (Print Calibration)
45.
What driver package format is supported by my Linux distribution?
46.
Pre-Required Procedures (Linux)
47.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
48.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
49.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
50.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
51.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
52.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
53.
Colored lines appear across the page.
54.
How do I install additional memory?
55.
Cannot print after a Windows 10 update (June 2020)
56.
I cannot print using my Brother machine on a wireless network (Windows)
57.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
58.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
59.
Configure a cover page for PC-FAX.
60.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.