FAQs & Troubleshooting
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MFC-9840CDW
367 Results
31.
How do I improve the color density? (Print Calibration)
32.
How do I replace the belt unit?
33.
How do I clear the message "Jam Inside" from the LCD display?
34.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
35.
White streaks or bands appear down the page.
36.
Colored lines appear across the page.
37.
White lines or bands or ribbing appear across the page.
38.
I cannot send a fax using PC-FAX (Windows 10)
39.
Protect your Brother machine against unauthorised access over the network
40.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
41.
Scan multiple pages into one file instead of each scan being saved as a separate file.
42.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
43.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
44.
How do I install additional memory?
45.
I cannot save a file downloaded from the Brother support website (For Windows)
46.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
47.
Can I use AirPrint with my Brother machine?
48.
Locate files scanned with ControlCenter2 (For Macintosh)
49.
Can I print from and scan to iPhone, iPod touch and iPad?
50.
I'm using MagicJack and am having problems sending or receiving faxes.
51.
How can I prevent public access to certain features on my Brother machine?
52.
Which E-mail packages are compatible with ControlCenter3?
53.
How do I clear the message "Document Jam" from the LCD display?
54.
Printouts have toner scatter or toner stain.
55.
Why doesn't the machine answer when receiving a call?
56.
Can I use non-Brother or third party supplies with the Brother machine?
57.
What is the BRAdmin Professional software used for?
58.
Nothing is printed on the page or some colors are missing.
59.
How do I clean the drum unit?
60.
Set up your Brother machine on a wireless network.