FAQs & Troubleshooting
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368 Results
- 51I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 52Enable the Brother machine's network interface.
- 53Delete print jobs from the print queue.
- 54Change the printer driver settings (Windows/macOS)
- 55How do I clean the drum unit?
- 56I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 57I cannot save a file downloaded from the Brother support website (For Windows)
- 58Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 59Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 60I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 61Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 62Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 63When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 64Configure a cover page for PC-FAX.
- 65When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 66Clear white lines or ribbing down the page on 2-sided(duplex) print.
- 67White streaks or bands appear down the page.
- 68What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 69How do I factory reset the print server?
- 70I'm using Macintosh. What is the PreScan option used for?
- 71I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 72The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 73Verify if the Brother machine has a dial tone
- 74Can I program my Brother machine to dial a predefined number before every fax number I dial?
- 75What is Distinctive Ring and how do I program it?
- 76What kind of memory can I use?
- 77What can happen if the wrong paper is used in your machine.
- 78How do I install the Optional Tray Unit?
- 79Replace the toner cartridge
- 80What driver package format is supported by my Linux distribution?
- 81Check the firmware version.
- 82When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 83White lines or bands or ribbing appear across the page.
- 84Colors are light or unclear on the whole page.
- 85I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 86How do I turn off/on the Toner Save Mode?
- 87Download a file from the "Downloads" section and save it to Windows 8 computer.
- 88Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 89I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 90I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
- 91How can I clear the "Scanner Locked" error message?
- 92How do I clean the corona wires?
- 93I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 94What is the BRAdmin Professional software used for?
- 95How do I know the current network configuration?
- 96I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 97How do I log on as a restricted user when the Secure Function Lock feature is turned ON?
- 98My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 99Wireless setup is requesting a WPS PIN to complete the setup
- 100Pre-Required Procedures (Linux)