FAQs & Troubleshooting
Popular |
MFC-9840CDW
368 Results
1.
Duplex (two-sided) scan
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Printouts have wrinkles.
4.
Color around the edge of printing is incorrect.
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
The printer status is Offline or Paused.
7.
Tips for copy/scanning and preventing document jams
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Scan and save a document in PDF format (Scan to File)
10.
What is the recommended paper?
11.
Adjust color settings by using the custom setting in the printer driver
12.
How do I improve the color density? (Print Calibration)
13.
I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
16.
Can I print from or scan to Android™ Smartphone?
17.
How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
18.
Replace the drum unit.
19.
What is Brother iPrint&Scan?
20.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
21.
How to identify your Operating System (OS).
22.
Where can I find my Brother machine's serial number?
23.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
24.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
25.
When I send a fax from the machine, an error "not register." or "not registered." is displayed.
26.
How do I replace the belt unit?
27.
How do I clear the message "Jam Duplex" from the LCD?
28.
Set up your Brother machine on a wireless network.
29.
Spots are printed at 75mm.
30.
Vertical colored streaks or bands appear on the page.