FAQs & Troubleshooting
![]() |
Popular |

MFC-7225N
292 Results
1.
The message "DR Mode in Use" is displayed on my Brother machine. What is this message and how do I clear it?
2.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
3.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
4.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
5.
Can I confirm that the FAX was sent correctly?
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
What is Distinctive Ring and how do I program it?
8.
What driver package format is supported by my Linux distribution?
9.
How do I load legal size paper in the paper tray?
10.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
11.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
12.
What are the recommended specifications for the paper I should use on my product?
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
14.
The paper is skewed when it's printed.
15.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
16.
Printing on thick paper or transparencies.
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
The printer status is Offline or Paused.
19.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
20.
Does NC-2200w work with Windows Vista?
21.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
22.
How do I clean white or black spots on printed documents?
23.
Cannot print after a Windows 10 update (June 2020)
24.
Check the firmware version.
25.
Delete print jobs from the print queue.
26.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
27.
Discover the MAC address of the Brother network card
28.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
29.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
30.
How can I change the print resolution?