FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 11/15/2012 ID: faq00002665_001

The message "DR Mode in Use" is displayed on my Brother machine. What is this message and how do I clear it?

The message "DR Mode in Use" indicates that your Brother machine's Distinctive Ring feature is currently on. When Distinctive Ring is on, your Brother machine is automatically put in Manual Mode. You cannot change your Brother machine's Receive Mode until you turn Distinctive Ring off.

Follow these steps to turn your Brother machine's Distinctive Ring feature off:

  1. Press MENU/SET, 2 (Fax), 0 (Miscellaneous), 2 (Distinctive).

  2. Press the UP OR DOWN ARROW key to select Off.

  3. Press the MENU/SET key.

  4. Press the STOP/EXIT key.

If your turn Distinctive Ring off, your Brother machine will still be in Manual Mode. You will need to select the correct Receive Mode for your line setup.

Click here for instructions on selecting the correct Receive Mode.

Related Models

FAX-2820, FAX-2910, FAX-2920, MFC-5440CN, MFC-5840CN, MFC-640CW, MFC-7220, MFC-7225N, MFC-7420, MFC-7820N

If you need further assistance, please contact Brother customer service:

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