FAQs & Troubleshooting
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MFC-465CN
272 Results
1.
How do I load paper?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
One or more of my colors are not printing (blank). What can I do?
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
How do I know which side up my photo paper should be in the tray?
6.
Scan and save a document in PDF format (Scan to File)
7.
Load legal size paper in the paper tray.
8.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
The printer status is Offline or Paused.
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
12.
When I print, the pages are smudged with ink. What should I do?
13.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
14.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
15.
How to identify your Operating System (OS).
16.
Can I confirm that the FAX was sent correctly?
17.
Install the built-in drivers (For Windows 8 and Windows 10)
18.
I cannot remove red-eye.
19.
Can I print from or scan to Android™ Smartphone?
20.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
21.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
22.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
23.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
24.
Delete print jobs from the print queue.
25.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
26.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
27.
Improve the quality of the images from my Brother machine's PhotoCapture Center.
28.
I can print but cannot scan via network. (For Windows)
29.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
30.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.