FAQs & Troubleshooting
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MFC-465CN
273 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How to identify your Operating System (OS).
3.
Install the built-in drivers (For Windows 8 and Windows 10)
4.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
5.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
6.
Windows 10 Support Information
7.
Check the firmware version.
8.
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
The printer status is Offline or Paused.
11.
Can I use voice mail on the same line as my Brother machine?
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
I can print but cannot scan via network. (For Windows)
14.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
15.
Why can't I print when an ink cartridge is empty?
16.
How do I load paper?
17.
I cannot print from my computer via USB.
18.
Pre-Required Procedures (Linux)
19.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
20.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
21.
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
22.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
23.
Can I print a report that will show all of my Speed Dial and Group numbers?
24.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
25.
How do I clear the message "PAPER JAM" from the display?
26.
What is Distinctive Ring and how do I program it?
27.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
28.
I installed scan-key-tool, but it does not work. (Linux)
29.
Cannot print after a Windows 10 update (June 2020)
30.
Paper size settings are unavailable when I print from OpenOffice (Linux)