FAQs & Troubleshooting
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PDS-5000F
62 Results
1.
"Multifeed" or "Multifeed is detected."
2.
Change the image settings. (Using DS Capture)
3.
Paper suitable for scanning
4.
Replace Roller
5.
"Document Jam/too Long" or "A document is jammed in the ADF."
6.
Check the firmware version.
7.
My scanner gets warm.
8.
How to identify your Operating System (OS).
9.
Configure the Scan to Email Feature (Linux)
10.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
11.
I cannot install the scanner drivers.
12.
ADF cover open
13.
Clean the scanner
14.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
What driver package format is supported by my Linux distribution?
17.
Scan using XSane or GIMP (Linux)
18.
The scanned documents are put into the incorrect order. (macOS)
19.
Command List of brscan. (Linux)
20.
Delete a network scanner entry. (Linux)
21.
Important points for specifying the scan area (Linux)
22.
Uninstall the scanner driver. (Linux)
23.
Uninstall Scan-key-tool. (Linux)
24.
Pre-Required Procedures (Linux)
25.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
26.
The rollers are worn.
27.
error 20392 - Scanner not responding, check card, power, and cable.
28.
My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
29.
I cannot save a file downloaded from the Brother support website (For Windows)
30.
Unknown error.