FAQs & Troubleshooting
Popular |
PDS-5000F
62 Results
1.
Change the paper settings. (Using DS Capture)
2.
"Multifeed" or "Multifeed is detected."
3.
What driver package format is supported by my Linux distribution?
4.
Do not open the ADF cover when scanning.
5.
Replace Roller
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
8.
TWAIN or WIA errors appear when starting to scan. (Windows)
9.
Paper suitable for scanning
10.
"Document Jam/too Long" or "A document is jammed in the ADF."
11.
Unknown error.
12.
No document in ADF.
13.
TWAIN errors appear when starting to scan. (Macintosh)
14.
Cannot use my scanner connection the USB hub.
15.
Cannot find the scanner.
16.
USB R/W test error
17.
My scanner gets warm.
18.
My scanned images have black lines running through them, blank spaces, or are of overall bad quality.
19.
Document misfeeds.
20.
Bleed-through is seen in the scanned image.
21.
The scanned image is skewed (crooked).
22.
The scanned documents are put into the incorrect order. (macOS)
23.
Command List of brscan. (Linux)
24.
Pre-Required Procedures (Linux)
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
The scan quality is poor.
27.
My scanned image is missing.
28.
Clean the scanner
29.
Important points for specifying the scan area (Linux)
30.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)