1.

Download a file from the "Downloads" section and save it to Windows 10 computer.

2.

"Multifeed" or "Multifeed is detected."

3.

Unknown error.

4.

"Document Jam/too Long" or "A document is jammed in the ADF."

5.

TWAIN errors appear when starting to scan. (Macintosh)

6.

Replace Roller

7.

When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)

8.

Important points for specifying the scan area (Linux)

9.

Configure the Scan to Email Feature (Linux)

10.

What driver package format is supported by my Linux distribution?

11.

The scanned documents are put into the incorrect order. (macOS)

12.

Do not open the ADF cover when scanning.

13.

AFE LVDS test error

14.

Check the firmware version.

15.

The scan speed is too slow.

16.

Paper suitable for scanning

17.

My scanner is connected but it will not feed my document or do anything else.

18.

Scan using XSane or GIMP (Linux)

19.

The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)

20.

I installed scan-key-tool, but it does not work. (Linux)

21.

Uninstall the scanner driver. (Linux)

22.

Pre-Required Procedures (Linux)

23.

My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.

24.

White vertical lines or white stripes appear on the scanned image.

25.

FlashROM R/W test error

26.

ADF AFE R/W test error

27.

Ultrasonic error

28.

ADF front lamp error

29.

DRAM R/W test error

30.

Colors in the scanned image are dark.