FAQs & Troubleshooting
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PDS-5000F
62 Results
31.
Paper suitable for scanning
32.
My scanned images have black lines running through them, blank spaces, or are of overall bad quality.
33.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
34.
Scan using XSane or GIMP (Linux)
35.
The scanned documents are put into the incorrect order. (macOS)
36.
error 20392 - Scanner not responding, check card, power, and cable.
37.
My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
38.
ADF AFE LVDS test error
39.
FlashROM R/W test error
40.
ADF front lamp error
41.
DRAM R/W test error
42.
Check the firmware version.
43.
The scanned image is skewed (crooked).
44.
The scan quality is poor.
45.
Uninstall Scan-key-tool. (Linux)
46.
The rollers are worn.
47.
Cannot find the scanner.
48.
No document in ADF.
49.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
50.
White vertical lines or white stripes appear on the scanned image.
51.
AFE LVDS test error
52.
ADF AFE R/W test error
53.
Ultrasonic error
54.
NVRAM R/W test error
55.
AFE R/W test error
56.
A page that is not a blank page is skipped.
57.
The file size is too large.
58.
I cannot install the scanner drivers.
59.
Colors in the scanned image are dark.
60.
My scanned image is missing.