1.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

2.

The printer status is Offline or Paused.

3.

How to identify your Operating System (OS).

4.

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

5.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

6.

I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but　the error message "This CD does not contain drivers for your computer operating system." appears.

7.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

8.

I cannot install Brother drivers on Debian 10 (Linux)

9.

I cannot save a file downloaded from the Brother support website (For Windows)

10.

Change the printer driver settings (Windows/macOS)

11.

I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.

12.

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

13.

The machine does not print anything.

14.

"JAM: E" error appears on the LCD. What should I do?

15.

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

16.

Windows 10 Support Information

17.

Delete print jobs from the print queue.

18.

Open the Control Panel (For Windows)

19.

"Jam: Y" error appears on the LCD. What should I do?

20.

"JAM: C" error appears on the LCD. What should I do?

21.

Download a file from the "Downloads" section and save it to Windows 8 computer.

22.

The paper is skewed when it's printed.

23.

"Jam: Z" error appears on the LCD. What should I do?

24.

How do I install an Optional HDD(Hard Disk Drive:HD-6G/HD-EX)?

25.

I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?

26.

"Jam: R" error appears on the LCD. What should I do?

27.

I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.

28.

"JAM: A" error appears on the LCD. What should I do?

29.

What is the recommended paper?

30.

What driver package format is supported by my Linux distribution?