FAQs & Troubleshooting
Popular |
149 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The printer status is Offline or Paused.
- 3Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 4"JAM: A" error appears on the LCD. What should I do?
- 5I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 8"JAM: B" error appears on the LCD. What should I do?
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11What are the expected yields of the consumables?
- 12I want to change the paper tray and paper size settings from the printer driver. How can I do?
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16Can I print from DOS applications?
- 17What is the BRAdmin Professional software used for?
- 18How to identify your Operating System (OS).
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Change the printer driver settings (Windows/macOS)
- 21"Jam: Y" error appears on the LCD. What should I do?
- 22What is a "Generic PCL Driver"?
- 23"JAM: E" error appears on the LCD. What should I do?
- 24What driver package format is supported by my Linux distribution?
- 25The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 26"JAM: D" error appears on the LCD. What should I do?
- 27Delete print jobs from the print queue.
- 28Functions supported in the Windows 7 built-in drivers
- 29What kind of paper should I avoid?
- 30What kind of envelopes should I avoid?
- 31"JAM: C" error appears on the LCD. What should I do?
- 32Can I print using the IPP protocol on Windows XP?
- 33The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 34Can I print from or scan to Android™ Smartphone?
- 35"Jam: R" error appears on the LCD. What should I do?
- 36I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 37Windows 10 Support Information
- 38How do I add the Staples?
- 39I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 40The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 41I cannot print from Mac OS X.
- 42I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 43What can happen if the wrong paper is used in your machine.
- 44What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 45How do I install additional memory?
- 46Download a file from the "Downloads" section and save it to Windows 8 computer.
- 47The paper is skewed when it's printed.
- 48"Jam: Z" error appears on the LCD. What should I do?
- 49Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 50How do I replace the drum unit?