Updated:10/02/2023

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2. 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3. 3.Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
4. 4."JAM: D" error appears on the LCD. What should I do?
5. 5.I want to change the paper tray and paper size settings from the printer driver. How can I do?