FAQs & Troubleshooting
Popular |
149 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The printer status is Offline or Paused.
- 3I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 6"JAM: A" error appears on the LCD. What should I do?
- 7I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 8I want to change the paper tray and paper size settings from the printer driver. How can I do?
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10What are the expected yields of the consumables?
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14Can I print from DOS applications?
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16What is a "Generic PCL Driver"?
- 17"JAM: B" error appears on the LCD. What should I do?
- 18"Jam: Y" error appears on the LCD. What should I do?
- 19Can I use non-Brother or third party supplies with the Brother machine?
- 20"JAM: E" error appears on the LCD. What should I do?
- 21What is the BRAdmin Professional software used for?
- 22What driver package format is supported by my Linux distribution?
- 23Change the printer driver settings (Windows/macOS)
- 24Functions supported in the Windows 7 built-in drivers
- 25What kind of envelopes should I avoid?
- 26The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 27"JAM: D" error appears on the LCD. What should I do?
- 28Delete print jobs from the print queue.
- 29The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 30What kind of paper should I avoid?
- 31I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 32Can I print using the IPP protocol on Windows XP?
- 33Windows 10 Support Information
- 34How to identify your Operating System (OS).
- 35Can I print from or scan to Android™ Smartphone?
- 36I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 37How do I add the Staples?
- 38"JAM: C" error appears on the LCD. What should I do?
- 39Download a file from the "Downloads" section and save it to Windows 8 computer.
- 40The paper is skewed when it's printed.
- 41"Jam: Z" error appears on the LCD. What should I do?
- 42I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 43What can happen if the wrong paper is used in your machine.
- 44How do I install additional memory?
- 45The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 46Cannot print after a Windows 10 update (June 2020)
- 47The driver installation finished successfully but I cannot print. (Linux)
- 48I cannot print from Mac OS X.
- 49What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 50Paper size settings are unavailable when I print from OpenOffice (Linux)