FAQs & Troubleshooting
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MFC-9460CDN
370 Results
1.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
2.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
WT Box End Soon
5.
Replace Parts
6.
Jam Tray 1 / Jam Tray 2
7.
Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
8.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
9.
I cannot send a fax using PC-FAX (Windows 10)
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
Load paper in the paper tray
12.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
15.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
16.
Adjust color settings by using the custom setting in the printer driver
17.
Offset image
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
20.
Uneven density appears periodically across the page.
21.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
22.
Poor fixing
23.
Toner scatter or toner stain
24.
Jam Rear
25.
Colored lines across the page
26.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
27.
Replace Drum
28.
Install the optional lower tray
29.
Replace Toner
30.
I'm using Macintosh. What is the PreScan option used for?