FAQs & Troubleshooting
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368 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 2Turn the Toner Save mode on or off
- 3Carry out calibration to improve the color density
- 4Can I use voice mail on the same line as my Brother machine?
- 5I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 6Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8Adjust color settings by using the custom setting in the printer driver
- 9Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 10White spots or hollow print
- 11Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 12What driver package format is supported by my Linux distribution?
- 13A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 14Poor fixing
- 15Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 16How do I know which receive mode to select?
- 17Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 18I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 19Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 20Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 21Color misregistration
- 22Store numbers on my Brother machine for easy dialing from the PC.
- 23Replace WT Box
- 24Replace Toner
- 25Completely blank or some colors are missing.
- 26Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 27When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 28Wrinkle
- 29The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 30White streaks or bands down the page
- 31How to identify your Operating System (OS).
- 32When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34Combine multiple scanned documents into a single file with PaperPort™
- 35The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 38Set up the Brother machine to 2-sided(duplex) print the received faxes.
- 39Offset image
- 40Replace Parts
- 41Belt End Soon
- 42The printer status is Offline or Paused.
- 43Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 44Cover is Open
- 45I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 46Store numbers on my Brother machine for easy dialing from the control panel. (For users who installed the Internet fax feature into their Brother machines.)
- 47Toner scatter or toner stain
- 48Jam Rear
- 49Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 50Replace Drum