Search by Keyword(s)
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2.The printer status is Offline or Paused.
- 3.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4.How to identify your Operating System (OS).
- 5.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
These are the latest FAQs, sorted by last update date.
I can print but cannot scan via network. (For Mac)
Check the Node Name of the Brother machine
Scan a document into PaperPort™ using the TWAIN driver
Install the built-in drivers (For Windows 8 or later)
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)