FAQs & Troubleshooting
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111 Results
1.
"Multifeed detection" or "Multifeed Detection Error"
2.
Configuring frequently-used scan settings on your Brother machine.
3.
Your Scanner Cannot Be Detected on the Network During Installation
4.
If You Want to Check that Your Network Devices are Working Correctly
5.
Wireless LAN Error Codes
6.
Changing scan settings in ControlCenter.
7.
Check the firmware version.
8.
Your Brother Machine Cannot Scan over the Network
9.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
10.
(Video) Update the Driver or Firmware for your Brother machine
11.
If You Cannot Complete the Wireless Network Setup Configuration
12.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
13.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
14.
My Brother machine could not be found over the network when I installed drivers on my computer.
15.
Scan and save documents to the Android™ mobile devices using my Brother machine.
16.
Replace Reverse Roller
17.
Document Jam
18.
Change the brscan5 scan settings using XSane (Linux)
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
21.
How to identify your Operating System (OS).
22.
The LCD displays an error code when I use Web icon (Brother Web Connect).
23.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
24.
Discover the MAC address of the Brother network card
25.
Clean the roller
26.
Unusable Device
27.
Scan a document in Windows 8 and Windows 10.
28.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
29.
The scanning speed is slow when scanning from my machine. (Windows)
30.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)