FAQs & Troubleshooting
 |
Popular |
111 Results
- 1"Multifeed detection" or "Multifeed Detection Error"
- 2Configuring frequently-used scan settings on your Brother machine.
- 3Your Scanner Cannot Be Detected on the Network During Installation
- 4If You Want to Check that Your Network Devices are Working Correctly
- 5Wireless LAN Error Codes
- 6Changing scan settings in ControlCenter.
- 7Check the firmware version.
- 8Replace Reverse Roller
- 9Your Brother Machine Cannot Scan over the Network
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11The LCD displays an error code when I use Web icon (Brother Web Connect).
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13(Video) Update the Driver or Firmware for your Brother machine
- 14If You Cannot Complete the Wireless Network Setup Configuration
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Configuring frequently-used scan settings on your computer.
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19Scan and save documents to the Android™ mobile devices using my Brother machine.
- 20Replace Pick up roller
- 21Document Jam
- 22When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 23Check your machine's IP Address or Node Name
- 24Change the brscan5 scan settings using XSane (Linux)
- 25Reset the Scheduled maintenance counter
- 26Load Documents
- 27The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 28Paper suitable for scanning
- 29How to identify your Operating System (OS).
- 30I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 31Discover the MAC address of the Brother network card
- 32Clean the roller
- 33Unusable Device
- 34Scan a document in Windows 8 and Windows 10.
- 35The scanning speed is slow when scanning from my machine. (Windows)
- 36I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 37Set up your Brother machine on a wireless network.
- 38The error message "Incorrect PIN" appears and I cannot scan data to the Network (Scan to Network) or SharePoint (Scan to SharePoint).
- 39Check the Network Name (SSID) that your machine is connected to.
- 40Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 41Open the "Scanners and Cameras" and Properties.
- 42Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 43Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 44Clean the scanner
- 45The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 46What is the default password for my Brother machine?
- 47I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 48When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 49Where can I download Brother iPrint&Scan application for Mac?
- 50"ControlCenter needs to be updated." - macOS 10.15 Catalina
